Shipping / Tracking
|Ground Shipping||FREE |
|On select items where indicated |
On orders over $100
Flat-Rate on all orders
(except oversize items)
|2nd Day Air||$25.00||2 Day delivery upon shipping date|
|Next Day Air||$40.00||1 Day delivery upon shipping date (additional fees for Saturday delivery)|
|International||$35.00 - $75.00||International Shipping will vary based on size and weight of package and destination|
Please Note: Shipping times are based on when your package leaves the warehouse. See Delivery Times below for additional information on calculating your package's arrival date. Inclement weather conditions may delay or postpone our deliveries. GolfShopPlus.com will not hold liability or refund the shipping charge based on an inclement weather delay. APO/FPO and PO Box addresses will be automatically defaulted to our Ground Shipping option. Additional shipping fees apply for all framed items and will be indicated on the item page.
|If your order ships on this day:|| |
|Ground Shipping||1-5 Business Days|
|2nd Day Air|| |
|Next Day Air|| |
|Next Day Air - Sat Delivery (request/confirm by phone)|| |
|International Shipping||Will Vary|
Please Note: Allow additional 5-10 business days for processing on any custom framed item.
Multiple Items Ordered through GolfShopPlus.com
If multiple items are ordered, you may receive multiple packages for your shipment but you will always pay only one shipping charge.
Signature Requirements/Bill to Address Shipping
All orders over $500.00 will require a signature upon delivery. UPS will attempt to deliver 3 business days in a row before returning the package. If the shipment is returned to our warehouse, the actual UPS shipping charge will be assumed by the customer for reshipping. Change of signature requirement by the customer relieves GolfShopPlus.com and its subsidiaries of any loss or damage to product. All orders are shipped to the billing address. If you need your item(s) shipped to an address other than the billing address, please call customer service at (800) 793-9793. GolfShopPlus.com takes no responsibility for loss or damage of product that is shipped to a different address other than the billing address.
Customers will receive an email with their tracking number or can request their tracking number from GolfShopPlus.com by calling (800) 793-9793.
At GolfShopPlus.com, our top priority is providing the best customer service possible. IF YOU PURCHASED THE ITEM FROM AUGUSTA NATIONAL DURING THE MASTERS, YOU MUST REACH OUT TO THEM DIRECTLY FOR RETURNS AND EXCHANGES. THEIR NUMBER IS 706.667.6000 AND ASK FOR THE PRO SHOP.
We are not affiliated Augusta National and and cannot process items purchased through the pro shop. Thanks!
Returns- You may return any non-special order items within fourteen (14) days for a refund of the purchase price. There are no returns or exchanges on special order items or BUCKET HATS. If you still have your packing slip or email confirmation from your order, please include this along with a note stating the reason for your return.
Exchanges- You may exchange an item from your order with the original packaging and tags for the purchase price within 30 days of purchase. Please include a note stating the reason for the exchange and what items you would like to purchase with the store credit. Please include a check or money order in the amount of $6.95 (domestic orders) inside the return package for postage of the exchanged item. The check can be made out to Golf Shop Plus.
Mail items to be returned to:
209 State Street East
Oldsmar, Florida 34677
Once we receive the returned merchandise, we will credit your account within 10 business days. Whichever carrier you choose, we suggest you insure the package and have it traceable to our warehouse.
In the event that a return is the result of an error by GolfShopPlus.com, the customer will receive a full refund, including shipping and handling charges. In this event, a pre-paid return shipping label will be emailed to you for return of the item(s).
For all damaged shipments, it is the responsibly of the buyer to contact GolfShopPlus.com within 5 business days of receipt of product to file claim. Any damaged product will no longer be the responsibility of GolfShopPlus.com if notified after the 5 day period.
Please contact us at customerservice@GolfShopPlus.com or (800) 793-9793 with any additional questions.