Email: [email protected]
What is your return policy? What is your exchange policy?
We want you to be as pleased with your purchase as we are in serving you. If you're not happy for any reason, we will gladly accept your return within 30 days of the delivery date. Please see our returns section for information regarding returns.
Please note that we do not perform exchanges at this time. For assistance in placing a new order for a different item please contact our customer service at 888.713.9384. We are happy to offer FREE GROUND SHIPPING on your replacement order.
What are your shipping rates? Do you ship overseas? How can I track my order?
Please see our shipping section for information regarding rates and time in transit. GolfShopPlus.com ships worldwide. Please note, shipments outside of the United States do take longer to arrive. Sometimes the holdup is with your local customs and postal so please advise them you will be receiving a package from us. Please allow 1-3 business days to process your order and prepare it for shipment. Once this has been done, your tracking number will be automatically emailed to you. If you still cannot track your package, please give us a call 888.713.9384 or email us at [email protected].
Do you charge sales tax?
Sales Tax is calculated based on the shipping address. Sales tax of 7% is added to all orders that are delivered in the State of Florida
How can I change or cancel my order after it has been placed?
If you need to change or cancel your order please call or email us as soon as you can. Once we receive your order, it is quickly sent for processing. Depending on the items, orders may vary in length of processing time. However, once the item has been shipped you cannot cancel it. Email us at [email protected] or call us at 888.713.9384 to make changes to your order.
Do you offer a catalog?
We do not offer a printed catalog. All available items are listed on our website.
How quickly should I expect a response to my online order?
Within 2 hours of placing your order, you will receive an online confirmation of your order. If there is any problem with you orders, please email us at [email protected] or call us at 888.713.9384 to make changes to your order.
Why have I not received an order confirmation?
One of the most common reasons that you have not received a confirmation is the email address provided is incorrect. If you have not received a confirmation, please email us at [email protected] or call us at 888.713.9384 to confirm receipt of order by GolfShopPlus.com
Does GolfShopPlus.com help with charity auctions?
Yes, GolfShopPlus.com has done hundreds of charity auctions. Please check out our charity auction department.
Do you work with businesses for corporate events?
Yes, GolfShopPlus.com strives to meet the needs and budget of each corporate customer. Please call or email for more details.
What forms of payment does GolfShopPlus.com accept?
We accept most major credit cards including Visa, Discover, MasterCard and American Express.
Do you offer gift certificates?
Yes, we have gift certificates available.
If we can answer any additional questions, please do not hesitate to email us at [email protected] or call us at 888.713.9384. We are here to help!